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Explore the latest productivity and user experience upgrades to the platform–including enhancements to Telephony, Chatbot, Ticket Management, and Account Management. Onflo’s November release is all about efficiency, transparency, and experience. From live wait time announcements to smarter automation rules and
Explore the latest enhancements for Onflo (formerly Let's Talk!) Chatbot, Telephony and Call Center, and the Resource Center The April release brings enhancements to improve efficiency and accessibility, helping your district deliver even better customer service. Onflo chatbot now supports
Explore the latest enhancements for Onflo (formerly Let's Talk!) Chatbot, Telephony and Call center, and the Resource Center The March release brings key enhancements inspired by you for Onflo Chatbot, Telephony, and Call Center, and the Resource Center to improve
Browser-based notifications for incoming calls, view recipients cc’d on email tickets, and more! As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the
Chatbot now offers the option to create school and/or department-specific versions which allows for more tailored and relevant responses. Add a Profile From the Settings page, click on Chatbot listed under the Channels section. You will see a Default Profile
Introducing the generative AI-powered Chatbot At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Chatbot, the only AI-powered chatbot designed for K-12. With this
We’re thrilled to share two new updates to help you provide an even better experience for your customers. Chatbot: Offering a sleek new look, enhanced design capabilities, and an improved user experience, the latest version of Chatbot is your ultimate
You can now link Chatbot FAQs to related article(s) in your Knowledge base to guide customers to the right resources. System Administrators, Category Administrators, Topic Owners, and Article Managers have the ability to connect Knowledge Base articles to Chatbot FAQs
To help you understand the impact of your Chatbot - and to see trends that can help you improve your knowledge base - we have designed the Chatbot Report. (Access available for System Admins) Access To help you understand the
