Chatbot Profiles

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Chatbot now offers the option to create school and/or department-specific versions which allows for more tailored and relevant responses.

Add a Profile

From the Settings page, click on Chatbot listed under the Channels section. You will see a Default Profile which lists all of the resources available.

Click "Add Profile" > name your Profile then select the resources and Save.

Add Profile to a Landing Page

Once your Profile is built, you can add it to a Landing Page. Within Settings, select Landing Page/ Tab Editor listed under Account Setup.

  1. Select your Landing Page.
  2. On the right side of the page under the Content tab, make sure the "Enable Chatbot" option is toggled on.
  3. You will see the Profile drop-down menu where you can select which profile appears on this Landing Page.
  4. Be sure to click the Save button up top.

 

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