Customer Service for K-12
Products
Customer Service Solutions

Let’s TalkA cloud-based platform helping school districts deliver superior customer service

Professional DevelopmentExpert-led, interactive virtual and in-person customer service courses for K-12 staff

Managed ResearchK-12 research services led by expert education researchers

Engage SurveysA DIY, cloud-based survey solution built for K-12 school districts
Browse by Role

SuperintendentsA DIY, cloud-based survey solution built for K-12 school districts

CommunicationsSimplify and streamline inbound communications and prevent crises

Information Technology (I.T.)Minimize security risks, automate ticketing workflows, and improve service
Resources
BlogPerspectives from school district leaders and K12 Insighters

ReportsInsights and trends you can use to inform your customer service strategies

GuidesInsights and trends you can use to inform your customer service strategies

Webinars & EventsOpportunities to learn how to deliver superior service in your district

Customer StoriesCase studies and feature stories about our partner school districts
Featured Resources

National Report on Customer Service in SchoolsExplore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in your district.

Unlocking the Secrets NPS Tells You About Your District’s FamiliesLearn how your district can use Net Promoter Score (NPS) to better understand your families and how they talk about your district.
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Our Client Services Team is dedicated to ensuring you have the best experience with our platform. If you have any questions or need help finding a solution, please reach out.

Our Client Services Team is here to help between 8:30 a.m. - 8 p.m. ET. Fill out the form below or call us at (703) 542-9601.

Learning Center Learn how to get the most out of Let's Talk in your district. Visit the Learning Center

Training Sign up for monthly training sessions to learn how to use Let's Talk in your school district. Register for Training

System Status Stay in the loop about maintenance and downtime with Engage and Let's Talk. Check System Status