Webinar Replay 00:25:56
Why Your District’s Families Are Frustrated With Your Customer Service
In this webinar, K12 Insight discusses the findings from the National Report on Customer Service in Schools. You’ll learn how customer service impa...
National Report on Customer Service in Schools
K12 Insight’s National Report on Customer Service in Schools explores the reasons parents reach out to their school or district and their ability t...
Is your district prepared for Missouri's new community engagement law?
Missouri law is requiring you to provide community members with a way to communicate with your school board by July 1, 2023.
Why Customer Service for Schools Matters
Customer service for K-12 schools is an intentional approach for facilitating communication listening, gathering feedback, and building relationshi...
Webinar Replay 00:27:08
30-Minute Webinar Replay: Using NPS to Understand Your District's Families
In this webinar, co-hosted with the Association of California School Administrators (ACSA), K12 Insight shares findings from the National Report on...
2021-2022 Benchmark Report on Student Engagement
K12 Insight’s 2021-2022 Benchmark Report on Student Engagement offers valuable insights into how students perceive their schools.
2021-2022 Benchmark Report on NY-DTSDE
K12 Insight’s 2021-2022 Benchmark Report on New York - Diagnostic Tool for School and District Effectiveness provides valuable insights from differ...
2021-2022 Benchmark Report on Employee Engagement
K12 Insight’s 2021-2022 Benchmark Report on Employee Engagement provides valuable insights about the day-to-day work environment of administrators,...
2021-2022 Benchmark Report on School Quality
K12 Insight’s 2021-2022 Benchmark Report on School Quality offers valuable insights about the perceptions of parents, staff, and students when it c...
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
National Report on the Impact of Parent Satisfaction on School Districts
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27How School IT Leaders Can Use CX/CI
Webinar ReplayPreventing Mental Health and Safety Crises
Webinar Replay 56:53The Future of School Communications
Webinar ReplayProviding Superior Customer Service During Enrollment
Webinar Replay 45:12Elevating Internal and External Communications Through Let's Talk
Webinar Replay 41:19Gathering Stakeholder Feedback Through Let's Talk