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Discover how IT leaders are leveraging K12 Insight's AI-powered Let's Talk platform to automate processes, ensure omnichannel support, and enhance ...

Bring your customer service to the next level by adding AI tools. Learn how to ensure internal efficiencies and external customer satisfaction by ...

Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...

K-12 customer service is more than a once-a-year professional development training. It takes realistic, expertise-driven systemic thinking, true pr...

To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...