News & Blog
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Blog
3 minutes
Your next strategic plan will be your best yet: A how-to guide for district leaders
Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...
Blog
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
Blog
4 key insights for improving your district’s customer service
Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...
Blog
Is your school district exhibiting symptoms of poor customer service?
Enrollment declines. Failed bond proposals. Reputational issues. Internal complaints about “unreasonable” parents. A lack of trust in school admini...
Blog
The hidden key to school district success: customer service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Blog
Share positive district experiences through Let’s Talk Good News
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
Blog
5 things superintendents need to consider in 2023
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.
Blog
3 best practices to prepare for your next school crisis
In 2023, get ahead of your district’s next crisis before it happens with these tips.
Blog
Introducing a word cloud with feelings
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...