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Smarter chatbots, more powerful workflows, and faster user management. Applies to Onflo IT Asset Management Chatbot Assign any role type via bulk import Onflo The bulk user import tool now supports Custom Roles and IT Asset Roles — not just
Our March release brings meaningful upgrades to Onflo — from a freshly designed navigation overhaul to proudly launching K12’s first AI phone agent that can handle parent and staff calls around the clock. Below is a summary of what’s changing
Workflow Enhancements and New Portal Branding Capabilities for IT Teams The second part of our December release delivers a series of major upgrades across IT Asset Management (ITAM), IT Service Management (ITSM) and Onflo workflows, and the introduction of Customer
Faster Setup, Smarter Automation, and More Control for Your Team Our December release delivers several significant efficiency upgrades and UX/UI enhancements. From a redesigned Custom Forms experience to smarter chatbot optimization, faster telephony setup, and new role-based permissions—this update helps
Explore the latest productivity and user experience upgrades to the platform–including enhancements to Telephony, Chatbot, Ticket Management, and Account Management. Onflo’s November release is all about efficiency, transparency, and experience. From live wait time announcements to smarter automation rules and
Introducing Onflo - explore the latest enhancements Telephony, Resource Center, and Settings The October 2025 release introduces Onflo, our new name to better reflect how districts are using our workflow engine to power consistent, efficient service experiences. While you’ll see
From Let’s Talk to Onflo The same customer service platform you trust, now built for every part of your district. Over a decade ago, we launched the Let’s Talk platform to capture a simple truth: most challenges in public schools
Let's Talk is getting a new name: Onflo. Read about the reason and the name's meaning in this post. As we transition our platform name, our focus remains firmly on supporting families, staff, and students in all school districts currently
Explore the latest enhancements for Telephony, Call Center, and the overall Onflo (formerly Let's Talk!) user experience The July 2025 release builds on last month’s enhancements with new tools to help you work smarter and deliver faster, more personalized customer
