Category: Tips and Tricks

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Total posts: 40

New in Let’s Talk — November 2024

Updates for easier, more convenient resource management Our November Let’s Talk release is brief but packed with enhancements to improve your experience with the Resource Center. If your district hasn’t explored this valuable Let’s Talk feature yet, learn more about

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New in Onflo (formerly Let's Talk!) — October 2024

View recipients cc’d on email tickets, Comparison Report access for Category Administrators, updated Critical Alerts user interface, and more!  With the 2024-2025 school year underway, we’re delivering enhancements and refinements to improve your overall experience in Onflo (formerly Let's Talk!).

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New in Onflo (formerly Let's Talk!) — August 2024

Browser-based notifications for incoming calls, view recipients cc’d on email tickets, and more!  As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the

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July 2024 - New in Onflo (formerly Let's Talk!)

We're excited to share the latest updates to Onflo (formerly Let's Talk!), driven by your valuable feedback and our commitment to enhancing the platform. This month's release introduces powerful new features for the generative AI Onflo Chatbot, telephony improvements, and

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June 2024 - New in Onflo (formerly Let's Talk!)

Boost your team's productivity and enhance customer service with AI ticket replies and more We're thrilled to announce the latest updates for Onflo (formerly Let's Talk!), including new AI features that will supercharge your customer replies and help you free

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May 2024 - New in Onflo (formerly Let's Talk!)

Introducing Basic Telephony and Call Center Onflo (formerly Let's Talk!) makes integrating inbound and outbound communications into one platform easy — improving customer service with increased first-call resolution while saving staff time. With our Basic Telephony and Call Center features,

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April 2024 - New In Onflo (formerly Let's Talk!)

Introducing the generative AI-powered Chatbot At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Chatbot, the only AI-powered chatbot designed for K-12.  With this

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September 2023 - New in Onflo (formerly Let's Talk!)

This back-to-school season brings exciting Onflo (formerly Let's Talk!) updates for an enhanced user and system administrator experience. In September, we unveiled Form Builder and Email Replies — new features inspired by feedback from our Let’s Talk community.  Email Replies

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