New in Onflo — April 2026

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Smarter chatbots, more powerful workflows, and faster user management.

Applies to Onflo IT Asset Management Chatbot
Assign any role type via bulk import Onflo

The bulk user import tool now supports Custom Roles and IT Asset Roles — not just standard Onflo roles. Onboard and manage users at scale without the manual cleanup.

Turn unanswered questions into FAQs — instantly Chatbot

See a gap in your chatbot's knowledge? A new Create FAQ button in Analytics > Chatbot > Optimization > Unanswered lets you add FAQs to your AI Training Resources in just a few clicks.

Unanswered questions turned into FAQ
Find AI Training Resources faster Chatbot

New filters in the AI Training Resources means less scrolling and more finding. Admins can now pinpoint content quickly with less digging.

Resource Center filters screenshot
Build smarter workflows with mixed AND/OR logic IT Asset Management

Workflow conditions used to be all-AND or all-OR. Now you can mix both — so your automation rules can finally match the complexity of real-world decisions.

Asset and/or logic
Set up directory sync in minutes IT Asset Management

A new guided Setup Wizard makes it easy to sync users from LDAP, Azure Active Directory, or Google — step by step, no guesswork required.

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