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Introducing Basic Telephony and Call Center Onflo (formerly Let's Talk!) makes integrating inbound and outbound communications into one platform easy — improving customer service with increased first-call resolution while saving staff time. With our Basic Telephony and Call Center features,
Sometimes communicating through text is more efficient, especially on busy days. Allowing your district community to text their questions, concerns, or comments to a number provided by Onflo (formerly Let's Talk!) will turn the message into a ticket. When your
Welcome to the Onflo (formerly Let's Talk!) telephony features, where you can transform your district's communication experience. These features empower you to use the platform for phone lines and texting, efficiently managing incoming and outgoing calls, agent queues, and more.
Onflo (formerly Let’s Talk) allows you to support multiple phone lines, each with its set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Voicemail Message or Topic Phone Number Settings.
Onflo (formerly Let’s Talk) allows you to support multiple phone lines, each with their set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Topic Phone Number Settings. Adding
Let's Talk! v9.0 went live on Friday, July 7, 2017 New Features: Phone to Ticket This feature will equip districts/schools with a means to have a track record of their phone calls and interactions with their customers. Districts and
Setting up Phone to Ticket: Calling all System Admins! With the Phone to Ticket feature, you can choose a team of Users to answer or manage Tickets that come in via phone. If you receive many phone calls throughout the
