News & Blog
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Your next strategic plan will be your best yet: A how-to guide for district leaders
Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
4 key insights for improving your district’s customer service
Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...
Report: A staggering number of K-12 families don’t know where to go for answers
K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...
Is your school district exhibiting symptoms of poor customer service?
Enrollment declines. Failed bond proposals. Reputational issues. Internal complaints about “unreasonable” parents. A lack of trust in school admini...
The hidden key to school district success: customer service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Share positive district experiences through Let’s Talk Good News
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
K12 Insight partners with ClassLink for SIS integration
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
5 things superintendents need to consider in 2023
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.