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word cloud
Blog
Introducing a word cloud with feelings
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
Parent and students
Blog
3 key insights into how families perceive your school district
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
District team members collaborating
Blog
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
School CIO speaking with her team.
Blog 3 minutes
Three big questions that guide me as a school CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions, and your district can do the same.
Person using a chatbot
Blog 2 minutes
Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders
Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.
National Report on the Impact of Parent Satisfaction on School Districts
News
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
Image of a budget meeting
Blog 3 minutes
Worried about losing ESSER funds? Here’s what to do next
3 ways to keep your school district’s budget in the black after ESSER funds are gone.
Blog 3 minutes
3 rules to help school principals find success
The best principals are more than instructional leaders. They’re people leaders.
Photo of teachers speaking to one another
Blog 3 minutes
How to prepare for the new era of public education
School districts are preparing for the unknown by leveraging an undeniable truth: superior customer service leads to greater school district succes...
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