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The K12 Insight Blog

Launching AI-powered chatbots on district webpages
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
By K12 Insight | 3 minutes
service and support
Blog 3 minutes

Customer Service Excellence: 5 Key Components

Define and deliver superior customer experiences in your school district.

Celebrating school PR leaders who create superior customer experiences
Blog 3 minutes

Happy School Communicators Day: Celebrating school PR leaders who create superior customer experiences

Thank you to the amazing school communicators delivering superior customer service each day.

3 school stakeholder feedback surveys
Blog 3 minutes

Spring and Summer Surveys: 3 School Stakeholder Feedback Options

As the school year comes to a close, consider implementing one of these surveys.

Managed Research aiding districts in storytelling with data
Blog 3 minutes

Managed Research aiding districts in storytelling with data

Educator exhaustion. Social-emotional learning concerns. Teacher attrition. As school districts across the country experience monumental shifts...

customer service a priority
Blog 3 minutes

Future of school communications: Prioritizing customer service

Learn how school districts are defining the future of school communications through customer service.

Six chatbot facts for superintendents and chief information officers
Blog 3 minutes

Six chatbot facts for superintendents and chief information officers

A chatbot is a computer program that interacts with humans through auditory or textual methods such as speech or text chat.

Message inbox notification on computer screen
Blog 3 minutes

Impact of blurred accountability and security on school IT leaders

Breaking down how IT can take lead on delivering superior experiences districtwide.

Happy female mentor teaching young interns at group office meeting.
Blog 3 minutes

Developing a Culture of Superior School Customer Service: 8 Secrets

Learn the secrets of developing a culture of superior customer service in your district.

promote listening and build trust
Blog 3 minutes

Creating Effective Listening Tour Agendas for Trust Building

You might think that creating listening tour agendas is just a process where you list the speakers and times, which is perfectly fine. But is that ...

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