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The K12 Insight Blog

Let's Talk Assistant 3.0 icon with Faster FAQs and easier chatbot maintenance.
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
By K12 Insight | 3 minutes
california school districts can use let’s talk
Blog 3 minutes

How California school districts can use Let’s Talk to adjust to later start times

Every back-to-school season and the fall months are a challenge for administrators who are managing new changes and questions from families.

10 tips for delivering superior customer service
Blog 3 minutes

Back to School: 10 Tips for Superior Customer Service

Here are some ideas to help you plan for a stronger, more connected school year.

Texas map outline with text
News 3 minutes

Austin ISD answers more than 100,000 inquiries from district stakeholders using Let’s Talk

Let’s Talk by K12 Insight makes it easy for parents, students, staff, and community members to ask questions, request information, and share feedback

parents with kid
Blog 3 minutes

Back-to-School Breeze: The Role of Chatbots

Find out how chatbots can change the game for your back-to-school season

customer experience in schools
Blog 3 minutes

The Impact of Trust: How Customer Experience Shapes Your District

K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...

new era of k-12 education
Blog 3 minutes

Building Trust in the New Era of K-12 Educationn

Chesapeake Public Schools shares how they’ve built trust capital in their district by prioritizing meaningful conversations with stakeholders.

Graphic saying the National Report on Parent - School Trust and Engagement with house and family icons.
Blog 3 minutes

School customer service directly impacts parent satisfaction and trust, national report finds

K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...

Unified-Service-Desk-Thumbnail
Blog 3 minutes

AI's Role in School District Competitiveness

What’s next for K-12 SaaS solutions and how IT leaders can prepare

how chatbot technology
Blog 3 minutes

How chatbot technology saves time for K-12 school districts

Save your staff time by having a chatbot answer repeat questions

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