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Aligning your Onflo (formerly Let's Talk!) topics with Departments that mirror your district's structure is important for user and topic management. To manage these settings, System Administrators can navigate to the Departments page within Settings. From these settings you can
Overview There may be times when confidential information regarding ticket submissions is needed. Onflo provides ticket team members the ability to disclose confidential information. This information may be needed to escalate a ticket, and should be used cautiously. Guidance On
If you’re having trouble using your microphone with our application, follow these steps to ensure Chrome is set to allow microphone access: Step 1: Open Chrome Settings Click the three dots menu in the top-right corner of Chrome. Select Settings.
Onflo (formerly Let's Talk!) Call Center feature provides many exciting upgrades to our Basic Telephony service. This article will review Call Center’s features including the following: IVR Routing Business Hours Holiday Calendars Advanced Queue Settings Repeating Queue Greeting In-Queue Voicemails
Have you ever been on a browser window or tab other than Onflo (formerly Let's Talk!) and missed seeing your incoming calls? Now you can enable browser notifications for incoming calls, allowing you to respond quickly. How to enable browser-based
