Topic Planning for Your Team
Your team knows your work best. Use this worksheet to map out the categories and topics that reflect how you operate — it only takes a few minutes to complete. Once you're done, share it with your system administrator or
- Tag: Account Setup, Back to School, Department Implementation
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Total posts: 10
New in Onflo (formerly Let’s Talk) — November 2025
Explore the latest productivity and user experience upgrades to the platform–including enhancements to Telephony, Chatbot, Ticket Management, and Account Management. Onflo’s November release is all about efficiency, transparency, and experience. From live wait time announcements to smarter automation rules and
Onflo Call Center Features: Advanced Routing Settings
Onflo (formerly Let's Talk!) Call Center feature provides many exciting upgrades to our Basic Telephony service. This article will review Call Center’s features including the following: IVR Routing Business Hours Holiday Calendars Advanced Queue Settings Repeating Queue Greeting In-Queue Voicemails
SIS Integration for Onflo
Student Information System (SIS) Integration for Onflo (formerly Let's Talk!) is a game changer for your school district because it allows you to deliver superior customer service quickly and efficiently. Customize Data Provide personalized customer service Through a data integration
Onflo Login Guide
Activation Emails Onflo (formerly Let's Talk!) usernames and passwords are sent to new users via an activation email once the account has been set up by a System Administrator. First Time Login Click the link found in the activation email
How to Delete Inactive Users
User accounts that have a status of "Inactive" or "Unverified" can be deleted. Searching Unverified and Inactive Users From the Settings page, click on User Management. Click the Filter icon in the top left corner. Click the dropdown arrow by Status
User Provisioning API
Streamlining User Management Onflo (formerly Let's Talk!) User Provisioning API includes features tailored to automate user creation, modification, and deactivation, all seamlessly integrated with your existing systems of record. Our User Provisioning API introduces three key functionalities: Create User (New):
4 Best Practices for a Successful Onflo Implementation
Welcome to the Onflo (formerly Let’s Talk) community! Read this resource ahead of our kick-off meeting to know what to expect and prepare for a successful Onflo implementation. Our team at K12 Insight is here to help you get up
New User? Start Here
Welcome! To get started in Onflo (formerly Let's Talk), here's a quick to-do list: Learn Key Vocabulary Log In to Onflo Set Up My Profile Customize My Notifications Need Support? Onflo is here to help districts communicate, collaborate, and serve their