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Aligning your Onflo (formerly Let's Talk!) topics with Departments that mirror your district's structure is important for user and topic management. To manage these settings, System Administrators can navigate to the Departments page within Settings. From these settings you can
Introducing Onflo - explore the latest enhancements Telephony, Resource Center, and Settings The October 2025 release introduces Onflo, our new name to better reflect how districts are using our workflow engine to power consistent, efficient service experiences. While you’ll see
Overview There may be times when confidential information regarding ticket submissions is needed. Onflo provides ticket team members the ability to disclose confidential information. This information may be needed to escalate a ticket, and should be used cautiously. Guidance On
