Enhancing resource management for greater flexibility and accuracy The December Onflo (formerly Let's Talk!) release is here, bringing user-requested updates to the Resource Center. These enhancements are designed to make managing your district’s resources even easier, ensuring they remain relevant, accurate, and well-organized. If you’re new to using the Resource Center, it powers essential features...
This guide provides System Administrators and Category Administrators with best practices for creating a new landing page, adding topics, and managing users in Onflo (formerly Let's Talk!). Follow these steps to ensure your landing page is set up for success. Step 1: Add Users Before creating topics, ensure your users are active in the system:...
Updates for easier, more convenient resource management Our November Let’s Talk release is brief but packed with enhancements to improve your experience with the Resource Center. If your district hasn’t explored this valuable Let’s Talk feature yet, learn more about the Resource Center. Resource Center powers three key features designed to provide your community high-quality...
View recipients cc’d on email tickets, Comparison Report access for Category Administrators, updated Critical Alerts user interface, and more! With the 2024-2025 school year underway, we’re delivering enhancements and refinements to improve your overall experience in Onflo (formerly Let's Talk!). This month’s noteworthy updates include the ability to see recipients who are cc’d on tickets,...
Browser-based notifications for incoming calls, view recipients cc’d on email tickets, and more! As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the ability to see recipients who are cc’d on tickets, browser notifications for incoming calls, and...
Boost your team's productivity and enhance customer service with AI ticket replies and more We're thrilled to announce the latest updates for Onflo (formerly Let's Talk!), including new AI features that will supercharge your customer replies and help you free up more time to focus on essential tasks. These features include the new ✨ Generate...
Congratulations on launching your generative AI-powered Chatbot. We're excited to deliver a superior chatbot experience and can't wait to see how your district leverages Chatbot for AI-powered customer service. If you run into questions as you set up your chatbot, check out these common frequently asked questions (FAQs) below: Q: Can I use the old...
As a front office school staff member, you play a vital role in creating a positive and welcoming environment for students, parents, and visitors. However, throughout the school day, you may occasionally encounter challenging situations that involve profanity. Handling such instances with professionalism, empathy, and a clear understanding of your school's policies is crucial. In...
This back-to-school season brings exciting Onflo (formerly Let's Talk!) updates for an enhanced user and system administrator experience. In September, we unveiled Form Builder and Email Replies — new features inspired by feedback from our Let’s Talk community. Email Replies Reply to Onflo tickets directly from your email inbox — while tracking your ticket history...
