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Stay Safe and Connected During Hurricane Florence: Guidelines

The Carolinas, Virginia, and other eastern coastal states are bracing for impact from the ‘extremely dangerous’ Category 4 Hurricane Florence.

All of us at K12 Insight are thinking of all of our southeastern and mid-Atlantic family and friends as we watch the developments of Hurricane Florence. We put our heads together today to think about how we can support those affected during this chaotic time.

Times like these can feel very unpredictable for families. Being able to get answers and connect with someone is key to addressing that anxiety.

Let’s Talk! was built for this purpose–to give school leaders a safe and easy way to connect with their communities at critical times.

If your school or district uses Let’s Talk!, we recommend making sure families know how they can reach you with questions and concerns by:

1. Adding a Hurricane Florence interest area like this one to Let’s Talk! to help manage and respond to inbound communication. We recommend updating the introduction message to include important information.

2. Sending a campaign like this one (featured below) to all of your families, directing them to Let’s Talk!. In addition to this campaign, we recommend social media posts directing all questions to this interest area.

3. Set a critical alert in your account for any incoming dialogues that include words such as Florence, hurricane, storm, flood, and emergency.

4. Create a response template for this topic so that you can respond to dialogues as quickly as possible.

We’re standing by to offer support and help execute on the above recommendations. Please reach out to your strategic account executive if you need help. And stay safe.

Hurricane Florence Campaign