New User Training

We offer two flexible training options designed for new users or those seeking a knowledge refresh. Join a live session to learn alongside others, ask questions in real time, and receive guided support from our team. Prefer to go at your own pace? Our asynchronous training is available anytime, so you can learn when it's most convenient for you. Read on below for more information.
Live Session

Live New User Training

Second Tuesday of each month · 2:00 PM EST / 11:00 AM PST · Live virtual session

Join us for a live virtual Onflo training that introduces users to Onflo's purpose, managing personal settings, and communicating with customers through tickets. You'll also learn best practices for delivering excellent customer service.

Register for Live Training
On-Demand

Asynchronous New User Training

Available anytime — learn at your own pace and revisit content whenever you need a refresher

Want training on the spot? Check out our asynchronous New User Training below. These on-demand videos walk you through Onflo's core features, including managing personal settings and communicating with customers through tickets — all at your own pace. Learn whenever it's convenient for you and revisit the content anytime you need a refresher.

Questions about our training offerings? Reach out to your Account Manager or contact our support team through Onflo.