Why Onflo?
Our Inspiration
Inspired by the noble mission of public schools, and the increased challenges they face, K12 Insight championed the need for school districts to embrace service excellence as the key to success.
We built the first and leading unified service platform tailored to K-12 schools. Onflo (formerly Let's Talk) streamlines, connects, empowers, and drives results.
Because every day, every touchpoint, and every customer experience is a chance to build trust and loyalty...and to further your mission.
Dr. Charles Dupree
Former Superintendent
Fort Bend ISD (TX)
Onflo (formerly Let's Talk) began as a solution custom-built to address my need to modernize service for all customers in my district. That spirit of innovation, responsiveness, and partnership is just part of K12 Insight's DNA.
- Former Superintendent
- Fort Bend ISD (TX)
The Root Cause
Many of today's toughest challenges and major crises in public education can be traced back to a moment of customer service that failed.
Addressing the systemic root cause is the only solution.
Because every day, every touchpoint, and every customer experience is a chance to build (or lose) trust and loyalty throughout your schools and your district.
Our Answer
From struggling silos to unified service
K-12 tools are often siloed and fragmented. Each department deploys its own systems and software creating inconsistency, redundancy, confusion, and higher costs.
Onflo is the unified solution. Boosting capability, building trust, and serving all district departments with ease.
Searching for Goldilocks
School leaders often have to choose from tech tools built for the corporate world—options that are either too bare, too bloated, or not quite right for K-12 districts.
Onflo is the just-right solution. Right-sized and purpose-built for schools from the start.
Our Promise
A trusted partnership
Districts need more than just software and empty promises, they need partners they can trust far beyond the sale.
Partners that understand the unique context of K-12 education. And a team that cares, responds, and innovates alongside you.
Relief, results, and ROI
Our platform grows with you. With quarterly releases and upgrades, we listen and innovate to future-proof service delivery, and bring relief.
Our implementation is built for your reality. With practical training, ongoing support, and widespread adoption, our rollout delivers results.
With increased efficiency, effectiveness, and service excellence, you unlock real ROI.
District Partners Love Us
“It’s hard to quantify the many hours Onflo (formerly Let’s Talk) is saving our team. It ensures that we’re responding quickly and that messages don't get lost in email. The enhanced customer satisfaction—thanks to fast and accurate communications—is a priceless value-add."
Scottsdale Unified School District (AZ)
“Onflo (formerly Let’s Talk) makes it easy and straightforward for families. Rather than having to search the website to find the email address for the right person, Onflo gives our families an easy access point to get answers to their questions and concerns."
Providence Public Schools (RI)
"With the highly competitive market in Indiana, we have to provide excellent customer service and be responsive, otherwise families will walk away. Onflo (formerly Let’s Talk) allows parents to reach out at any time that’s convenient for them, which has helped us build strong relationships with our families."
Fort Wayne Community Schools (IN)
“The higher up you go in the organization, the more complaints you hear. There was a feeling from our board that people were unhappy because negative comments were bubbling to the top. Onflo (formerly Let’s Talk) helped us collect and dig into the data to identify the true sentiment of our district."
Palo Alto Unified School District (CA)
“Onflo (formerly Let’s Talk) really proved its value when we received an anonymous tip about a serious safety threat regarding an employee. It could have been a devastating situation, but we were able to quickly address it and get the person the help they needed.”
Osceola County School District (FL)
"Onflo (formerly Let’s Talk) made it easier to track issues and support staff quickly, especially during high-volume times like back-to-school. What makes the platform so effective is that it works across the district. From IT to finance to HR, every team can tailor it to their needs while staying aligned with our broader goals.”
Indianapolis Public Schools (IN)
"One of the biggest benefits of Onflo (formerly Let’s Talk) is the accountability it creates. It gives us a true feedback loop with our employees, something we didn't have before. Staff know they've been heard, and we can track how we're doing and where we need to improve."
Fresno Unified School District (CA)
"Onflo (formerly Let’s Talk) has been a game changer for our transportation team. It gives us the tools to be proactive instead of reactive, which means fewer problems for our families and a smoother start to the school year."
Leander Independent School District (TX)
Onflo is where operational excellence meets a culture of service. Together, we help your district keep its promise to students, staff, and families. Anywhere. Anytime.
