All of us at K12 Insight are thinking of our southeastern family and friends as we watch the developments of Hurricane Dorian.
Times like these can feel very unpredictable for families and being able to get answers and connect with someone is key to addressing that anxiety.
Let’s Talk! was built for this purpose–to give school leaders a safe and easy way to connect with their communities at critical times.
If your school or district uses Let’s Talk!, we recommend making sure families know how they can reach you with questions and concerns by:
1. Adding a Hurricane Dorian interest area like this one to Let’s Talk! to help manage and respond to inbound communication. We recommend updating the introduction message to include important information.
2. Sending a campaign like this one (featured below) to all of your families, directing them to Let’s Talk!. In addition to this campaign, we recommend social media posts directing all questions to this interest area.
3. Set a critical alert in your account for any incoming dialogues that include words such as Dorian, hurricane, storm, flood, and emergency.
4. Create a response template for this topic so that you can respond to dialogues as quickly as possible.
We’re standing by to offer support and help execute on the above recommendations. Please reach out to your strategic account executive if you need help. And stay safe.