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Checking the boxes for strong K-12 customer service
Use these standards to build the foundation of a strong customer experience culture in your district.
Articles by Todd Kominiak
Dr. Martin Luther King, Jr: Champion of education
As we reflect on the legacy of Dr. King, his words on education ring especially true today.
Top stories of 2019: K-12 schools face a rise in student suicide
How school leaders can lead the charge against student suicide during National Suicide Prevention Week.
Top stories of 2019: Amid limited budgets, school districts put their money on the customer experience
A look at how K-12 leaders can build trust and create a stronger school climate–without breaking the budget.
Top stories of 2019: 5 tips for communicating about school lockdowns
As school lockdowns become more common, administrators need must have strategies strategies assessing and communicating around security threats. Here are five.
Top stories of 2019: Facing competition in your district? School marketing is just the first step.
How El Paso ISD in Texas is improving the customer experience to stem the tide of declining enrollment and school competition.
K-12 leaders make customer experience a strategic priority
Why a growing number of school leaders are including K-12 customer experience as a key pillar of their district’s strategic plan.
3 reasons we’re grateful for America’s K-12 schools
Despite huge challenges, there’s a lot to thank our school leaders and educators for this Thanksgiving. Here’s just a few.
The 4 essential elements of an exceptional K-12 customer experience
The 2019 State of K-12 Customer Experience Report identifies key factors that must be included in a successful K-12 customer service strategy.
On Veterans Day: Understanding the vital role of education in our democracy
As we honor those who’ve served our country, the words of Franklin D. Roosevelt remind us of the important role that schools play in teaching and defending democracy.