The 2019 State of K-12 Customer Experience Report identifies key factors that must be included in a successful K-12 customer service strategy.
Articles by Todd Kominiak
As we honor those who’ve served our country, the words of Franklin D. Roosevelt remind us of the important role that schools play in teaching and defending democracy.
As teachers continue to picket and schools remain closed in Chicago, a look at what recent research says about effective employee engagement in K-12 schools.
Researchers share key findings from the first-ever State of K-12 Customer Experience Report.
Facing increased bullying, in and outside school, school districts ask students for help.
A new PSA from school gun violence advocacy group Sandy Hook Promise is a perfect tool for starting real conversations about recognizing and preventing school violence.
School operations departments find success through a focus on customer service.
State Departments of Education can play an important leadership role in making K-12 customer experience a priority in schools.
How school leaders can lead the charge against student suicide during National Suicide Prevention Week.
As Hurricane Dorian bears down, K12 Insight is here to support our southeastern family. Here’s how to stay in touch with your community.