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Customer experience — and the invisible thread to building trust
K12 Insight founder and CEO Suhail Farooqui on the power of the K-12 customer experience to transform the culture and climate of America’s schools.
Articles by Suhail Farooqui
Get serious about culture and climate—and get your schools and your students up to speed
A strong strategic plan focuses on school culture and climate to drive real student and school success, says K12 Insight CEO Suhail Farooqui.
Your classrooms are great. But how strong is your foundation?
K12 Insight Founder and CEO Suhail Farooqui on why strong school climate is foundational to district and student success.
America’s public schools aren’t failing. But that’s not what’s going to save them.
Teaching and learning are critical to school success, but as competition for students heats up community service and family engagement matter too.
Public schools aren’t failing, but they need saving.
As competition for students heats up, community service and family engagement matter more than ever.
Farooqui: Embrace choice. Take a stand.
K12 Insight founder and CEO Suhail Farooqui calls on schools to embrace a customer-first mindset—that, or risk losing students to the competition.
Are your schools poised to rise or fail?
As a new secretary of education rolls out an agenda fueled by school choice and vouchers, like it or not, competition is coming to America’s public schools