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Unrolling Let’s Talk!: 5 tips from a school communications professional
Former Wilson County Schools’ public information officer Jennifer Johnson shares insights on how to successfully implement Let’s Talk!
Articles by Kyle Freelander
Superhero Spotlight: School customer experience on the frontline
Maribel Ponce, a recent winner of our Cx SUPERhero Awards, on the school customer experience and the impact on families.
Congratulations to the newest Cx SUPERheroes!
Meet the teachers, staff members, and school leaders who turn everyday interactions into special ones.
Superhero spotlight: Stopping bad headlines before they start
How Wilson County Schools uses Let’s Talk! to engage its community and prevent crises.
Superhero spotlight: How to create a cycle of continuous employee engagement
Rockford Public Schools 205 partners with K12 Insight to build a strategy for tracking staff engagement and satisfaction.
Superhero spotlight: How to hear every voice in your schools
FUSD is serving families with a commitment to exceptional customer service, and a focus on building trust.
Superhero spotlight: Why listening is every school leader’s ultimate superpower
How Texas school districts fight bullying and improve school safety by engaging their communities in critical conversations.
Superhero spotlight: Embracing a laser focus on school climate and culture
How one urban district uses school quality surveys and Let’s Talk! to support students and improve the school experience.
Superhero spotlight: Using student voice to plan for the future
How Virginia’s Rockbridge County Public Schools uses student feedback to inform its strategic planning process.
Putting community engagement and customer service to work in your schools
K12 Insight and Caddo Parish Public Schools partner to create exceptional customer experiences and a stronger school climate.