How school districts are using AI and Natural-Language Processing to close the gap with families…
Articles by Corey Murray
The ways parents and staff feel about your schools can have a big impact on performance. Yet, 70% of districts have no yardstick by which to measure the impact of their customer service. These three key metrics can make all the difference.
Every school district does customer service. But only 30% of districts measure the impact of these efforts on other strategic areas, such as accelerated learning, staff engagement and retention and parent satisfaction. These 5 key-performance indicators provide the basis of a framework used by more than 500 school districts.
As schools return to in-person learning, school leaders look for quantitative metrics to help measure the impact of customer service.
New research shows main source of anxiety, frustration and low morale is ‘too much to do and not enough time.’
The COVID-19 pandemic presented schools with a host of unprecedented challenges, particularly for underserved students…
First-ever national study reveals practical strategies for building a culture of exceptional school customer experience.
Industry awards are an honor, but the real recognition belongs to our schools.
As a new school year approaches, find out how school districts are making resolutions with the help of K12 Insight and Let’s Talk!
School safety is always a priority. In the months since the Parkland shooting, safety has…