Ticket Deflection: 9
K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts
IT Service Management and IT Asset Management join Let’s Talk to empower schools with a districtwide unified service desk solution.
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
How Indianapolis Public Schools’ Ashley Cowger has championed culture change districtwide
Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...
Customer-centric operations: How Pasco County Schools revolutionized its customer service
The process of transforming customer service takes time — and leadership at Pasco County Schools know the end result is worth the effort. Read how ...
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
K12 Insight launches new Let’s Talk feature to simplify answering FAQs
Let’s Talk Knowledge Base helps school districts save time by making it easy to organize and maintain informational articles in one location.
Simplify your school FAQs with Let’s Talk! Knowledge Base
Let's Talk! Knowledge Base has been designed from a user’s perspective, providing an unparalleled user experience. It’s free, quick and simple to use.