Solution Overview: 10

girl explaining a manager
Blog 3 minutes | April 14, 2023

The Case for Customer Service in Schools

Customer service is no longer a “nice to have” — it's a necessity. Developing a culture of customer service in your school district will help you a...

Let's Talk Assistant 3.0 icon with Faster FAQs and easier chatbot maintenance.
Blog 3 minutes | August 26, 2022

Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance

Get to know the new features and tools of Let’s Talk Assistant 3.0.

Blog 3 minutes | August 15, 2022
Blog 3 minutes | August 15, 2022
Launching AI-powered chatbots on district webpages
Blog 3 minutes | May 24, 2022

Launching AI-powered chatbots on district webpages

How your district can start using always-on chatbot technology in less than a month.

IT leaders collaborating and exchanging notes
Blog 3 minutes | January 31, 2022

How to introduce new tech tools to resistant stakeholders

With a mix of education and some handholding, we introduce new tech tools to communities, organizations, and end-user consumers.

3 ways to reduce school communications
Blog 3 minutes | December 8, 2021

3 ways to reduce school communications overwhelm

Learn how two Virginia school divisions simplified their school communications with Let’s Talk.

Advocating a Customer Service Mindset_header
Blog 3 minutes | October 7, 2021

3 reasons for school districts to adopt a customer service mindset

Discover how a customer service mindset can transform your school district's approach to education and keep students and parents engaged and enrolled.

A woman and man discussing something from a binder
Blog 3 minutes | September 13, 2021

Survey Design Mastery: 5 Principles for School Surveys

We explore a survey design framework that seeks to clarify the complex nature of human responses to surveys.

District staff engaged in training to improve school customer service
Blog 2 minutes | June 10, 2019

Enhance School Customer Service by Supporting Frontline Staff

Meet rising expectations and transform your school customer service with expert-led professional development.