Governance & Internal Communications: 14
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
2023 Urban Superintendents Collaborative
K12 Insight attended the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui presented with Dr. Mark Bedell, superintend...
2023 ERDI Summer Institute
K12 Insight attended the 2023 ERDI Summer Institute where we presented the 2023 Gerald D. Dawkins Leadership Builder Award!
2023 CGCS Public Relations Executive Meeting
K12 Insight will be attending and presenting at the 2023 Council of the Great City Schools Public Relations Executive Meeting.
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
How to introduce new tech tools to resistant stakeholders
With a mix of education and some handholding, we introduce new tech tools to communities, organizations, and end-user consumers.
Inclusive Digital Transformation: Building Strategies Across Districts
More and more managers are thinking about their digital transformations strategy when hiring for their teams. This article will have them thinking ...
IT leader enhances district-wide efficiency and productivity
A leader of a business operations interoperability transformation management project offers tips on how to align IT to achieve budget, efficiency a...
5 key takeaways from K12 Insight’s employee engagement report
Dive deeper into the perceptions and experiences of school employees.