Enrollment: 7

Blog 3 minutes | May 23, 2023

2023 Urban Superintendents Collaborative

K12 Insight attended the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui presented with Dr. Mark Bedell, superintend...

Symptoms-of-poor-customer-service_News_Primary-Image
Blog 3 minutes | March 23, 2023

Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

losing esser funds
Blog 3 minutes | November 4, 2022

Navigating ESSER Fund Concerns: Practical Steps for Schools

3 ways to keep your school district’s budget in the black after ESSER funds are gone.

3 rules to help school principals
Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

how to prepare for the new era
Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

Blog 3 minutes | August 15, 2022

Increase student engagement through superior customer service

Districts around the country are managing dwindling student enrollment as families shift to competing options. Let’s Talk provides a platform for community connection — helping you meet stakeholder needs and keeping your staff, students, and families satisfied.

Mother taking her daughter to school, saying her goodbye for the day

Increase student enrollment

Why families are leaving public schools

In recent years, alternatives to public K-12 education have resulted in declining student enrollment for school districts across the nation. It only takes one negative experience with your district for families to seek other options.

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WHY CUSTOMER SERVICE MATTERS

A recent report found a direct correlation between family satisfaction and district-provided customer service: As satisfaction increases, so does trust; and as trust increases, so does the likelihood and frequency of positive recommendations.

Develop and nurture relationships

Delivering superior service

Connection forms when people experience high levels of trust, care, kindness, empathy, and appreciation. It’s also vital for building trust, increasing parent satisfaction, and keeping students in K-12 public school districts.

Increase stakeholder satisfaction

Better experiences. Better education

Through tools like Let’s Talk, your district can facilitate effective communication and superior customer service — helping you gain the trust and confidence of stakeholders and leading to greater satisfaction with your district.

Black family studying and learning from home for online school during coronavirus

1.5M

students left public education in 2021

60%

of parents said there was room for improvement in school customer service

70%

of parents expect an answer to their question within one day

National Report on Parent-School Trust and Engagement

GAIN NEW INSIGHTS