Platform
Onflo Platform Overview
The only customer service solution serving the entire district

Unified Service Desk
The only customer service solution serving the entire district

Asset Management
Integrated asset management and intelligence for technology teams

Telephony & Call Center
Unified digital telephony with full call center capabilities built in, not bolted on

Enhanced by AI
Smarter workflows and automations for faster, and more consistent service
RESOURCE
Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE
Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE
Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

Find an event near you

RESOURCE
Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
Read their story

RESOURCE
Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
Read their story
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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Blog 3 minutes | May 23, 2023

2023 Urban Superintendents Collaborative

K12 Insight attended the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui presented with Dr. Mark Bedell, superintend...

Symptoms-of-poor-customer-service_News_Primary-Image

Blog 3 minutes | March 23, 2023

Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

losing esser funds

Blog 3 minutes | November 4, 2022

Navigating ESSER Fund Concerns: Practical Steps for Schools

3 ways to keep your school district’s budget in the black after ESSER funds are gone.

3 rules to help school principals

Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

how to prepare for the new era

Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

changing the game for school customer service

Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.