Customer Service: 128
The Impact of Trust: How Customer Experience Shapes Your District
K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Video: Improving Engagement Through Accessible Customer Service
Accessible customer service helps districts reach more stakeholders
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
Time for a Customer Service Solution: A School District Imperative
Let’s Talk continues to evolve based on hundreds of successful implementations by school districts nationwide to help you provide superior customer...
Video: Attracting and Retaining Families Through Superior Service
Superior experiences with your district can keep parents from pursuing alternative options
Let’s Talk 17.0: Making it simpler and faster to expand Let’s Talk in your school community
Get to know the new features and tools of Let’s Talk 17.0.
Osceola School District: Promoting Trust, Transparency, and Communication
Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.