Customer Service: 128

Symptoms-of-poor-customer-service_News_Primary-Image
Blog 3 minutes | March 23, 2023

Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

key to school district success
Blog 1 minute | March 23, 2023

Hidden Key to District Success: The Power of Customer Service

For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...

Blog 3 minutes | March 22, 2023

Why Your District’s Families Are Frustrated With Your Customer Service

Many parents don’t know where to go when they have a question — and that’s a problem. Join K12 Insight for a webinar to learn what you can do to im...

Positive District Experiences via Let’s Talk
Blog 3 minutes | March 7, 2023

Sharing Good News: Positive District Experiences via Let’s Talk

Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.

Mother And Daughter Meeting With Male Teacher
Blog 3 minutes | February 17, 2023

ClassLink Partnership for SIS Integration with K12 Insight

ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.

Superintendent talking to students
Blog 3 minutes | January 31, 2023

Superintendents' Considerations in 2023: 5 Things to Ponder

Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.

Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

District team members collaborating
Blog 3 minutes | November 17, 2022

How to improve interactions with your families who are considering other options

With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

District staff engaged in training to improve school customer service
Blog 3 minutes | November 15, 2022

Big Questions Guiding a School CIO

Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.