Customer Service: 128

Blog 3 minutes | May 23, 2023

2023 Urban Superintendents Collaborative

K12 Insight attended the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui presented with Dr. Mark Bedell, superintend...

Blog 3 minutes | May 7, 2023

2023 USAA Summer Academy

K12 Insight attended the 2023 Urban Superintendents Association of America Summer Academy! Those who joined us heard presentations from professor J...

Blog 3 minutes | May 7, 2023

2023 ERDI Summer Institute

K12 Insight attended the 2023 ERDI Summer Institute where we presented the 2023 Gerald D. Dawkins Leadership Builder Award!

Blog 3 minutes | May 7, 2023

2023 CGCS Chief Information Officers Meeting

K12 Insight attended and presented at the 2023 Council of the Great City Schools Chief Information Officers Meeting. Thank you to Indianapolis Publ...

Blog 3 minutes | May 7, 2023

2023 CGCS Public Relations Executive Meeting

K12 Insight will be attending and presenting at the 2023 Council of the Great City Schools Public Relations Executive Meeting.

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Blog 3 minutes | April 25, 2023

4 school districts that go above and beyond to deliver superior customer service

Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.

Blog 3 minutes | April 21, 2023

ACSA North State Spring Conference

K12 Insight attended the 2023 ACSA North State Spring Conference.

improving districts customer service
Blog 3 minutes | April 20, 2023

Improving Customer Service: 4 Key Insights for Your District

Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...

girl explaining a manager
Blog 3 minutes | April 14, 2023

The Case for Customer Service in Schools

Customer service is no longer a “nice to have” — it's a necessity. Developing a culture of customer service in your school district will help you a...

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Blog 3 minutes | April 12, 2023

Report: A staggering number of K-12 families don’t know where to go for answers

K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...