Customer Service: 128

customer service report beyond retention
Blog 3 minutes | April 11, 2024

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

harnessing the power of AI cover
Blog 3 minutes | April 8, 2024

Harnessing the Power of AI in K-12: A Guide for District Leaders

AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.

Close-up of a therapist gesticulating while talking to a group of listing teenagers during an educational self-acceptance and motivation meeting.
Blog 1 minute | March 29, 2024
Scottsdale Unified School District Streamlining Communication Chaos
Blog 2 minutes | March 12, 2024

Scottsdale Unified School District: Streamlining Communication Chaos.

Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...

friends shaking hands
Blog 3 minutes | March 1, 2024

Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings

A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...

Gratitude Extended to Our District Partners
Blog 1 minute | December 12, 2023

Reflecting on 2023: Gratitude Extended to Our District Partners!

This year was one of connection and transformation for our growing Let’s Talk community.

Black family studying and learning from home for online school during coronavirus
Blog 1 minute | October 30, 2023

Managing a District’s Customer Service Transformation: Key Considerations​

A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...

Let students lead
Blog 1 minute | October 24, 2023

How to measure what matters: a data-driven approach for monitoring school climate

Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...

Blog 3 minutes | October 24, 2023

Pasco County Schools Reduces Customer Service Costs by 41% with Let’s Talk

See how Pasco County Schools cut customer service costs by 41% with Let’s Talk, improving efficiency, transparency, and 24/7 support with AI.

How-to-fund-your-customer-service-transformation_News_Featured-Image
Blog 4 minutes | October 11, 2023

Funding Your Customer Service Transformation: Practical Steps

Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...