Customer Service: 128

K12 Insight introduces IT Asset Management and IT Service Management to the Let's Talk Unified Service Desk solution for K-12 schools
Blog 3 minutes | March 20, 2025

K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts

IT Service Management and IT Asset Management join Let’s Talk to empower schools with a districtwide unified service desk solution.

K12 Insight celebrates a remarkable 2024 together! This year, you inspired meaningful connections and exceptional customer service. (1)
Blog 3 minutes | December 17, 2024

2024 Year in Review: Over One Million Dialogues and Counting!

This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.

infographic download 10 ways to build a culture of customer service
Blog 3 minutes | July 30, 2024

10 Ways to Build a Culture of Superior Customer Service in Schools

Download the customer service strategy trusted by hundreds of districts.

Blog 3 minutes | July 12, 2024

How the School District of Philadelphia Transformed Customer Service with Let’s Talk

Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy​.

A man sits at his computer, learning how to improve IT customer service.
Blog 3 minutes | June 6, 2024

IT Efficiency: Strategies from Leading K-12 Districts

IT leaders use K12 Insight’s AI-powered Let’s Talk to streamline support, boost efficiency, and modernize district tech operations.

News Using AI for Customer Service Featured Image
Blog 3 minutes | June 4, 2024

AI Magic in Education: The Customer Service Revolution

Use AI to streamline processes, boost efficiency, and deliver 24/7 support for better internal operations and customer satisfaction.

a woman is loving a child
Blog 3 minutes | May 13, 2024

Setting priorities: Essential vs. Desirable in schools

When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to have. And as t...

Blog 3 minutes | April 29, 2024

How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy

Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.

news announcement with the title engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development Image includes the logos of K12 Insight and engage2learn
Blog 2 minutes | April 18, 2024

engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development

K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.