Culture: 24
Employee Engagement: Crafting Your School District as a Premier Workplace.
Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satisfi...
engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
Harnessing the Power of AI in K-12: A Guide for District Leaders
AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.
How to measure what matters: a data-driven approach for monitoring school climate
Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Guiding Principals to Success: 3 Essential Rules to Follow
The best principals are more than instructional leaders. They’re people leaders.
Developing a Culture of Superior School Customer Service: 8 Secrets
Learn the secrets of developing a culture of superior customer service in your district.