Community Engagement: 63
Informing School Decisions with Survey Data: A Practical Approach
A survey is a pre-conceived and structured interview. Although it is a structured interview, it can ask probing, open-ended questions. Learn more a...
Survey Design Mastery: 5 Principles for School Surveys
We explore a survey design framework that seeks to clarify the complex nature of human responses to surveys.
Osceola School District honored for community engagement
Florida district fosters community relations through “Share Your Great” — an initiative highlighting school community experiences.
Overwhelmed with inquiries? Here’s how to free up your staff.
4 practical strategies for driving staff productivity amid an influx of inbound communications
Using focus groups beyond surveys for school district insights
Gain a better understanding of your school community’s perspectives, experiences and needs with qualitative research — and three ways to do so.
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
4 key surveys school leaders need to consider this school year
There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.
Why you should prioritize school surveys this fall
School surveys, general wisdom, and research have all found that students who abhor conflict and disagreements, or dislike thinking or talking duri...
Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...