Community Engagement: 63

Blog 3 minutes | May 7, 2023

2023 CGCS Public Relations Executive Meeting

K12 Insight will be attending and presenting at the 2023 Council of the Great City Schools Public Relations Executive Meeting.

Symptoms-of-poor-customer-service_News_Primary-Image
Blog 3 minutes | March 23, 2023

Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

Superintendent talking to students
Blog 3 minutes | January 31, 2023

Superintendents' Considerations in 2023: 5 Things to Ponder

Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.

Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

parents know best
Blog 3 minutes | November 4, 2022

Parents with the most questions are most likely considering switching schools, national report finds

K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...

3 rules to help school principals
Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

lcap surveys
Blog 3 minutes | October 28, 2022

How California districts can craft the perfect questions for their LCAP surveys

Building questions that garner responses from families can be challenging. We can help.

natural disaster
Blog 3 minutes | September 26, 2022

District Readiness for Natural Disasters: 6 Tips for Preparedness

Whether your district is bracing for a storm or preparing for a future natural disaster, follow these tips to ensure Let’s Talk is ready.

chatbot technology
Blog 3 minutes | September 12, 2022

The Wise of the Machines: The promise of chatbot technology

As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...