Let's Talk Customer Service Platform: 145

Blog 3 minutes | November 30, 2022

2023 TSPRA Annual Conference

K12 Insight attended and presented at the 2023 Texas School Public Relations Association Annual Conference.

Blog 3 minutes | November 30, 2022

2023 TASA Midwinter Conference

K12 Insight attended and presented at the 2023 TASA Midwinter Conference.

Blog 3 minutes | November 30, 2022

VASS-VASBO Winter Conference

K12 Insight attended the Virginia Association of School Superintendents and Virginia Association of School Business Officers Winter Conference.

Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

District team members collaborating
Blog 3 minutes | November 17, 2022

How to improve interactions with your families who are considering other options

With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

District staff engaged in training to improve school customer service
Blog 3 minutes | November 15, 2022

Big Questions Guiding a School CIO

Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.

parents know best
Blog 3 minutes | November 4, 2022

Parents with the most questions are most likely considering switching schools, national report finds

K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...

losing esser funds
Blog 3 minutes | November 4, 2022

Navigating ESSER Fund Concerns: Practical Steps for Schools

3 ways to keep your school district’s budget in the black after ESSER funds are gone.

3 rules to help school principals
Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

how to prepare for the new era
Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.