Let's Talk Customer Service Platform: 147
CoSN 2023 Annual Conference
K12 Insight attended the Consortium for School Network (CoSN) 2023 Annual Conference.
Exploring Emotions with a Word Cloud: A New Approach to Communication
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
2023 TSPRA Annual Conference
K12 Insight attended and presented at the 2023 Texas School Public Relations Association Annual Conference.
2023 TASA Midwinter Conference
K12 Insight attended and presented at the 2023 TASA Midwinter Conference.
VASS-VASBO Winter Conference
K12 Insight attended the Virginia Association of School Superintendents and Virginia Association of School Business Officers Winter Conference.
Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.
How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.
Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
Navigating ESSER Fund Concerns: Practical Steps for Schools
3 ways to keep your school district’s budget in the black after ESSER funds are gone.