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Let's Talk Customer Service Platform: 147

customer service report beyond retention
Blog 3 minutes | April 11, 2024

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

harnessing the power of AI cover
Blog 3 minutes | April 8, 2024

Harnessing the Power of AI in K-12: A Guide for District Leaders

AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.

Close-up of a therapist gesticulating while talking to a group of listing teenagers during an educational self-acceptance and motivation meeting.
Blog 1 minute | March 29, 2024
Scottsdale Unified School District Streamlining Communication Chaos
Blog 2 minutes | March 12, 2024

Scottsdale Unified School District: Streamlining Communication Chaos.

Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...

Friendly receptionist greeting guests in office lobby
Blog 3 minutes | March 6, 2024

Revamping Customer Service in School Offices: Successful Strategies.

To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...

friends shaking hands
Blog 3 minutes | March 1, 2024

Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings

A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...

Blog 3 minutes | January 23, 2024

Spokane Public Schools Builds Trust and Efficiency with Let’s Talk

Learn how Spokane Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven decision maki...

Gratitude Extended to Our District Partners
Blog 1 minute | December 12, 2023

Reflecting on 2023: Gratitude Extended to Our District Partners!

This year was one of connection and transformation for our growing Let’s Talk community.

Black family studying and learning from home for online school during coronavirus
Blog 1 minute | October 30, 2023

Managing a District’s Customer Service Transformation: Key Considerations​

A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...