Let's Talk Customer Service Platform: 148
engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
Harnessing the Power of AI in K-12: A Guide for District Leaders
AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.
Scottsdale Unified School District: Streamlining Communication Chaos.
Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...
Revamping Customer Service in School Offices: Successful Strategies.
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...
Spokane Public Schools Builds Trust and Efficiency
Learn how Spokane Public Schools uses Onflo to foster a culture of community engagement, accessible information, and data-driven decision making.
Reflecting on 2023: Gratitude Extended to Our District Partners!
This year was one of connection and transformation for our growing Let’s Talk community.