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Let's Talk Customer Service Platform: 148

infographic download 10 ways to build a culture of customer service
Blog 3 minutes | July 30, 2024

10 Ways to Build a Culture of Superior Customer Service in Schools

Download the customer service strategy trusted by hundreds of districts.

Blog 3 minutes | July 12, 2024

How the School District of Philadelphia Transformed Customer Service

Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy​.

Cleveland Metropolitan School District launches K12 Insight's Let’s Talk solution to improve customer service in schools
Blog 3 minutes | July 8, 2024

Cleveland Metropolitan School District launches new platform to improve customer service

CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.

K12 Insight wins Net-Gen School Solution Provider of the Year award from EdTech Breakthrough 2024 includes logos of K12 INsight and Ked Tech Breakthrough Award 2024 logo
Blog 3 minutes | June 10, 2024

K12 Insight honored in the 2024 EdTech Breakthrough Awards.

K12 Insight wins 2024 EdTech Breakthrough Award for its next-gen K-12 customer service platform transforming school operations.

a woman is loving a child
Blog 3 minutes | May 13, 2024

Setting priorities: Essential vs. Desirable in schools

When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to have. And as t...

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Blog 3 minutes | May 7, 2024

Contribution by K12 Insight to CoSN’s EdTech Report

K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.

Happy teacher assists schoolgirl in using laptop during computer class in the classroom
Blog 3 minutes | May 6, 2024

Employee Engagement: Crafting Your School District as a Premier Workplace.

Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satisfi...

Blog 3 minutes | April 29, 2024

How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy

Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on a single platform to support their customer service goals.

transportation guidebook cover

GUIDE

Guidebook for Transportation Strategies in School Districts: Building a Customer-Centric Plan

Get your guidebook with four simple steps to executing the generative AI-powered, customer-centric transportation plan that has helped school districts nationwide improve perceptions and answer questions quickly — even in the era of seemingly endless bussing crises.

Whether you’ve faced criticism in the past or are working proactively to avoid snags in the future, download your copy for information on:

Plus, see how successful transportation departments from around the country have introduced generative AI and restructured their processes to ensure customer-centric operations. 

Get this guidebook to access transportation strategies in school districts