Let's Talk Customer Service Platform: 145

community engagement efforts
Blog 3 minutes | September 9, 2021

Osceola School District honored for community engagement

Florida district fosters community relations through “Share Your Great” — an initiative highlighting school community experiences.

A man sits at his computer, learning how to improve IT customer service.
Blog 3 minutes | September 8, 2021

Overwhelmed with inquiries? Here’s how to free up your staff.

4 practical strategies for driving staff productivity amid an influx of inbound communications

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

Mother In Bedroom Helping Son To Pack Bag Ready For School
Blog 2 minutes | November 12, 2019

Superior K-12 Customer Experience: Essential Elements

What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...

2019 siia codie award
Blog 3 minutes | June 12, 2019

K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators

The Let’s Talk community engagement platform is transforming the K-12 customer experience

focus on climate
Blog 3 minutes | December 26, 2018

2018's Top Stories: Focus on Climate for Effective School Leadership

As we close out 2018, we’re taking a look back at the most popular stories on TrustED this year. Here’s No. 5 from June.  Great teachin...

better school transportation
Blog 2 minutes | October 23, 2018

Unlocking Better Transportation: Is Customer Service the Key?

As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...

customer service in schools
Blog 4 minutes | February 27, 2018

Why Every School District Needs a Customer Service Mindset

The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...