Let's Talk Customer Service Platform: 145

IT Readiness Check list for Back to School - blog post - image shows check list and person with pen and open book
Blog 3 minutes | July 30, 2025

K-12 IT Readiness Checklist: Is Your District Ready for Back to School?

Back-to-school is one of IT’s busiest seasons. Use this checklist to align systems, improve support, and start the year strong across your district.

back to school IT readiness checklist for school district leaders from K12 insight, image shows checklist pages and three green checked boxes
Blog 3 minutes | July 30, 2025

Back to School IT Readiness Checklist for K-12 Districts

Ensure a smooth start to the school year with this comprehensive IT readiness checklist built specifically for K-12 districts.

Kansas City public schools logo over an image of people celebrating a win at a board room
Blog 3 minutes | July 17, 2025

How Kansas City Public Schools Used Customer Service to Rebuild Trust — and Passed Its First Bond in 58 Years

What happens when customer service becomes a leadership strategy? Kansas City Public Schools used Let's Talk to rebuild trust — and made history.

K12 Insight introduces IT Asset Management and IT Service Management to the Let's Talk Unified Service Desk solution for K-12 schools
Blog 3 minutes | March 20, 2025

K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts

IT Service Management and IT Asset Management join Let’s Talk to empower schools with a districtwide unified service desk solution.

School board in discussion, K12 customer service
Blog 3 minutes | March 3, 2025

The ROI Case for Upgrading Customer Service in Public Schools

School boards and superintendents can't afford to overlook service quality

K12 Insight celebrates a remarkable 2024 together! This year, you inspired meaningful connections and exceptional customer service. (1)
Blog 3 minutes | December 17, 2024

2024 Year in Review: Over One Million Dialogues and Counting!

This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.

K12 Insight Blog Post Come What May We Will Find Way
Blog 3 minutes | November 4, 2024

Come What May, We Will Find a Way

K-12 leaders have the power to calm fears, build trust, and guide communities, even during uncertain times.

infographic download 10 ways to build a culture of customer service
Blog 3 minutes | July 30, 2024

10 Ways to Build a Culture of Superior Customer Service in Schools

Download the customer service strategy trusted by hundreds of districts.

Blog 3 minutes | July 12, 2024

How the School District of Philadelphia Transformed Customer Service with Let’s Talk

Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy​.

Cleveland Metropolitan School District launches K12 Insight's Let’s Talk solution to improve customer service in schools
Blog 3 minutes | July 8, 2024

Cleveland Metropolitan School District launches new platform to improve customer service

CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.