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Let's Talk Customer Service Platform: 148

A tuxedoed server holds a silver platter with five stars underneath the logo for Kansas City Public Schools
Blog 4 minutes | November 24, 2025

How KCKPS Is Reimagining Service: Five-Star Support for Every Family

Kansas City, Kansas Public Schools is unifying communication, streamlining support, and breaking language barriers to deliver five-star service for...

A 3D graphic of the Onlfo logo displayed on a lit podium with
Blog 2 minutes | October 27, 2025

From Let's Talk to Onflo

The same trusted customer service platform, now built for every part of your district.

Parent shaking hands with a school administrator while school-age children stand behind her, Arlington Independent School District's logo appears on the top right
Blog 3 minutes | September 29, 2025

Service Without Silos: Arlington ISD’s Unified Approach

Arlington ISD is uniting departments on one service platform to deliver prompt, accurate, and helpful responses.

IT Readiness Check list for Back to School - blog post - image shows check list and person with pen and open book
Blog 3 minutes | July 30, 2025

K-12 IT Readiness Checklist: Is Your District Ready for Back to School?

Back-to-school is one of IT’s busiest seasons. Use this checklist to align systems, improve support, and start the year strong across your district.

back to school IT readiness checklist for school district leaders from K12 insight, image shows checklist pages and three green checked boxes
Blog 3 minutes | July 30, 2025

Back to School IT Readiness Checklist for K-12 Districts

Ensure a smooth start to the school year with this comprehensive IT readiness checklist built specifically for K-12 districts.

Kansas City public schools logo over an image of people celebrating a win at a board room
Blog 3 minutes | July 17, 2025

How Kansas City Public Schools Used Customer Service to Rebuild Trust—and Passed Its First Bond in 58 Years

Read how Kansas City Public Schools rebuilt trust—and made district history.

K12 Insight introduces IT Asset Management and IT Service Management to the Let's Talk Unified Service Desk solution for K-12 schools
Blog 3 minutes | March 20, 2025

K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts

IT Service Management and IT Asset Management join Let’s Talk to empower schools with a districtwide unified service desk solution.

School board in discussion, K12 customer service
Blog 3 minutes | March 3, 2025

The ROI Case for Upgrading Customer Service in Public Schools

School boards and superintendents can't afford to overlook service quality

K12 Insight celebrates a remarkable 2024 together! This year, you inspired meaningful connections and exceptional customer service. (1)
Blog 3 minutes | December 17, 2024

2024 Year in Review: Over One Million Dialogues and Counting!

This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.

K12 Insight Blog Post Come What May We Will Find Way
Blog 3 minutes | November 4, 2024

Come What May, We Will Find a Way

K-12 leaders have the power to calm fears, build trust, and guide communities, even during uncertain times.