Let’s Talk Assistant Chatbot: 35

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

live agent
Blog 3 minutes | June 24, 2021

K12 Insight launches Spanish, live agent for Let's Talk Assistant

New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.

Close-up of two people's phones having conversations with Let's Talk Assistant chatbot
Blog 3 minutes | May 1, 2021

Missouri Department of Education launches Let's Talk Assistant

Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...

first-ever chatbot designed specifically
Blog 3 minutes | October 28, 2020

First chatbot designed for K-12 school districts now available

K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.

customer service in schools
Blog 4 minutes | February 27, 2018

Why Every School District Needs a Customer Service Mindset

The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...