Let's Talk is now Onflo! Same trusted platform, now tailored to every department.
Learn more

Let’s Talk Assistant Chatbot: 37

A tuxedoed server holds a silver platter with five stars underneath the logo for Kansas City Public Schools
Blog 4 minutes | November 24, 2025

How KCKPS Is Reimagining Service: Five-Star Support for Every Family

Kansas City, Kansas Public Schools is unifying communication, streamlining support, and breaking language barriers to deliver five-star service for...

Parent shaking hands with a school administrator while school-age children stand behind her, Arlington Independent School District's logo appears on the top right
Blog 3 minutes | September 29, 2025

Service Without Silos: Arlington ISD’s Unified Approach

Arlington ISD is uniting departments on one service platform to deliver prompt, accurate, and helpful responses.

IT Readiness Check list for Back to School - blog post - image shows check list and person with pen and open book
Blog 3 minutes | July 30, 2025

K-12 IT Readiness Checklist: Is Your District Ready for Back to School?

Back-to-school is one of IT’s busiest seasons. Use this checklist to align systems, improve support, and start the year strong across your district.

back to school IT readiness checklist for school district leaders from K12 insight, image shows checklist pages and three green checked boxes
Blog 3 minutes | July 30, 2025

Back to School IT Readiness Checklist for K-12 Districts

Ensure a smooth start to the school year with this comprehensive IT readiness checklist built specifically for K-12 districts.

infographic download 10 ways to build a culture of customer service
Blog 3 minutes | July 30, 2024

10 Ways to Build a Culture of Superior Customer Service in Schools

Download the customer service strategy trusted by hundreds of districts.

a woman is loving a child
Blog 3 minutes | May 13, 2024

Setting priorities: Essential vs. Desirable in schools

When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to have. And as t...

Blog 3 minutes | April 29, 2024

How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy

Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on a single platform to support their customer service goals.

customer service report beyond retention
Blog 3 minutes | April 11, 2024

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

harnessing the power of AI cover
Blog 3 minutes | April 8, 2024

Harnessing the Power of AI in K-12: A Guide for District Leaders

AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.

Close-up of a therapist gesticulating while talking to a group of listing teenagers during an educational self-acceptance and motivation meeting.
Blog 1 minute | March 29, 2024
CUSTOMER SERVICE IMPACT CALCULATOR

Let's Talk: Analyzing the Benefits

Let’s Talk can reduce the time, and ultimately the cost, of providing superior customer service! 

Using this tool, you can calculate the savings Let’s Talk and its generative AI-powered chatbot, Let’s Talk Assistant, could bring to your district!

The numbers below come in addition to the many intangibles our partner districts have seen – from improved community engagement to the ability to have real-time data and predictive analytics on trending issues, district response times, and customer satisfaction. For 500+ districts nationwide, Let’s Talk has created a paradigm shift in not only how customer service is delivered, but also how individual departments continue to create operational efficiencies, improve training, and save staff time. Add your district size to the calculator below to find out how many full-time employees (FTEs) your district would need to manage incoming inquiries with Let’s Talk and Let’s Talk Assistant:
onlySlider

Customer Service
Impact Calculator

How many students does your district serve?

5,000
5,000150,000
ROI Calculator
Find out how much you could be saving:

Districts your size typically need the following number of Full Time Equivalent Employees to manage the inbound inquiries using only existing platforms:

0.31FTEs

After launching Let's Talk, an enterprise-wide customer service and intelligence platform that logs and tracks inquiries, automates workflows, and reduces duplicative efforts, the time required to provide a higher level of customer service is dramatically reduced. As a result, the number of Full Time Equivalent Employees a district your size typically needs to manage incoming inquiries using Let's Talk is:

0.15FTEs

When districts implement Let's Talk Assistant, the always-on, generative AI-powered chatbot linked to every Let's Talk account, the time it takes to deliver exceptional customer service is further reduced, as fewer human touches are needed to respond to the same number of incoming dialogues. Plus, up to 80% of dialogues can be automatically answered without staff interference. Using Let's Talk and Let's Talk Assistant, the number of Full Time Equivalent Employees required to manage the same number of incoming inquiries is:

0.03FTEs

Need even more proof?

Dive into the results of Pasco County Schools' (PCS) extensive third-party review of Let's Talk's time and cost savings.

PCS leveraged a validated process from the ROI Institute to conduct their analysis.

Start delivering superior customer service in your school district. Schedule a demo with one of our experts today.

K12 Insight — a leading innovator of customer intelligence solutions for schools — helps you improve customer service and stakeholder engagement using a powerful customer service platform plus generative AI-powered chatbot, research services, and professional development.

RELATED RESOURCES
Pasco County Schools' presentation during NSPRA 2023
SUCCESS STORY
Pasco County Schools (Florida)

See how they reduced customer service costs 41% with Let’s Talk, the only customer service and intelligence platform purpose-built for K-12, and its generative AI-powered chatbot, Let’s Talk Assistant.

Read more »

guidebook
Harnessing the Power of AI: A Guide for Transforming K-12 Operations

AI is emerging as a powerful tool for K-12 education, offering significant benefits beyond the classroom. Discover how it can revolutionize operations, streamline communications, and drive decision-making. 

Learn more »

NATIONAL REPORT ON CUSTOMER SERVICE
The Link Between Customer Service and Student Success: Building a Positive School Climate

Discover the powerful link between school climate and customer service in K12 Insight’s Winter 2023 National Report on Customer Service in Schools. 

Read more »