Superindendent: 166
San Antonio ISD’s Shawn Bird named 2023 Gerald D. Dawkins Leadership Builder Award recipient
Bird recognized for commitment to empowering educators and developing future K-12 leaders
Revealing Gaps in Parent-District Communications: Insights from a National Report
K12 Insight’s latest customer service report finds the families who need the most support are disproportionately left out of teacher- or school-ini...
Improving School Service: The 4 Phases Journey
How to develop your district’s customer service journey Customer service isn’t a switch districts can turn “on” or “off.” It’s a comprehensiv...
Enhancing Customer Service in Schools: A Guide to Improvement.
The phases of customer service in schools are defined by three pillars: processes and workflows, use customer intelligence and technology, and dist...
Adopting a Customer Service Culture in School Districts: How and Why
Adopting a customer service mindset — and backing it up with a functional customer service and intelligence platform — will build trust capital, im...
Customer Service's Ripple Effect: 3 Ways It Impacts Your School District
Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...
Assessing Customer Service: 4 Questions for Your District
Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...
2023 TASA Leadership Summit
K12 Insight attended the 2023 TASA Leadership Summit.
2023 Urban Superintendents Collaborative
K12 Insight attended the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui presented with Dr. Mark Bedell, superintend...
2023 USAA Summer Academy
K12 Insight attended the 2023 Urban Superintendents Association of America Summer Academy! Those who joined us heard presentations from professor J...