Superindendent: 166

How Kansas City Public Schools Used Customer Service to Rebuild Trust — and Passed Its First Bond in 58 Years
What happens when customer service becomes a leadership strategy? Kansas City Public Schools used Let's Talk to rebuild trust — and made history.

2024 Year in Review: Over One Million Dialogues and Counting!
This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.

Come What May, We Will Find a Way
K-12 leaders have the power to calm fears, build trust, and guide communities, even during uncertain times.
10 Ways to Build a Culture of Superior Customer Service in Schools
Download the customer service strategy trusted by hundreds of districts.
How the School District of Philadelphia Transformed Customer Service with Let’s Talk
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.

Cleveland Metropolitan School District launches new platform to improve customer service
CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.

K12 Insight honored in the 2024 EdTech Breakthrough Awards.
K12 Insight wins 2024 EdTech Breakthrough Award for its next-gen K-12 customer service platform transforming school operations.

Setting priorities: Essential vs. Desirable in schools
When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to have. And as t...

Contribution by K12 Insight to CoSN’s EdTech Report
K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.