School Boards: 42

infographic download 10 ways to build a culture of customer service
Blog 3 minutes | July 30, 2024

10 Ways to Build a Culture of Superior Customer Service in Schools

Download the customer service strategy trusted by hundreds of districts.

Blog 3 minutes | July 12, 2024

How the School District of Philadelphia Transformed Customer Service with Let’s Talk

Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy​.

Cleveland Metropolitan School District launches K12 Insight's Let’s Talk solution to improve customer service in schools
Blog 3 minutes | July 8, 2024

Cleveland Metropolitan School District launches new platform to improve customer service

CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.

K12 Insight wins Net-Gen School Solution Provider of the Year award from EdTech Breakthrough 2024 includes logos of K12 INsight and Ked Tech Breakthrough Award 2024 logo
Blog 3 minutes | June 10, 2024

K12 Insight honored in the 2024 EdTech Breakthrough Awards.

K12 Insight wins 2024 EdTech Breakthrough Award for its next-gen K-12 customer service platform transforming school operations.

people appreciating a man by clapping
Blog 3 minutes | May 7, 2024

Contribution by K12 Insight to CoSN’s EdTech Report

K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.

customer service report beyond retention
Blog 3 minutes | April 11, 2024

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

harnessing the power of AI cover
Blog 3 minutes | April 8, 2024

Harnessing the Power of AI in K-12: A Guide for District Leaders

AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.

Friendly receptionist greeting guests in office lobby
Blog 3 minutes | March 6, 2024

Revamping Customer Service in School Offices: Successful Strategies.

To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...