Information Technology: 50

Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...

ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
CGCS Meeting of Directors 2023
K12 Insight attended the 2023 Council of the Great City Schools Meeting of Directors and Chiefs of Finance, Human Resources, Purchasing, Risk Manag...
CoSN 2023 Annual Conference
K12 Insight attended the Consortium for School Network (CoSN) 2023 Annual Conference.
2023 ERDI Winter Institute
K12 Insight attended the 2023 Education Research and Development Institute winter conference.

Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.

The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Virginia Beach City Public Schools Delivers Superior Service with AI-Powered Chatbot Technology
Virginia Beach City Public Schools uses Let’s Talk and AI chatbot to reduce email chains, speed answers, and deliver 24/7 service that builds trust.
Exploring Parent-School Trust and Engagement
Join K12 Insight for a webinar to discuss the findings from K12 Insight’s National Report on Parent-School Trust and Engagement. You’ll learn about...