Information Technology: 50

key to school district success
Blog 1 minute | March 23, 2023

Hidden Key to District Success: The Power of Customer Service

For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...

Mother And Daughter Meeting With Male Teacher
Blog 3 minutes | February 17, 2023

ClassLink Partnership for SIS Integration with K12 Insight

ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.

Blog 3 minutes | February 3, 2023

CGCS Meeting of Directors 2023

K12 Insight attended the 2023 Council of the Great City Schools Meeting of Directors and Chiefs of Finance, Human Resources, Purchasing, Risk Manag...

Blog 3 minutes | January 2, 2023

CoSN 2023 Annual Conference

K12 Insight attended the Consortium for School Network (CoSN) 2023 Annual Conference.

Blog 3 minutes | November 30, 2022

2023 ERDI Winter Institute

K12 Insight attended the 2023 Education Research and Development Institute winter conference.

District staff engaged in training to improve school customer service
Blog 3 minutes | November 15, 2022

Big Questions Guiding a School CIO

Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.

chatbot technology
Blog 3 minutes | September 12, 2022

The Wise of the Machines: The promise of chatbot technology

As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...

Blog 3 minutes | September 8, 2022

Virginia Beach City Public Schools Delivers Superior Service with AI-Powered Chatbot Technology

Virginia Beach City Public Schools uses Let’s Talk and AI chatbot to reduce email chains, speed answers, and deliver 24/7 service that builds trust.

Blog 3 minutes | September 8, 2022

Exploring Parent-School Trust and Engagement

Join K12 Insight for a webinar to discuss the findings from K12 Insight’s National Report on Parent-School Trust and Engagement. You’ll learn about...