Information Technology: 50

This year was one of connection and transformation for our growing Let’s Talk community.

A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...

Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...

Customer service is a bullet point on nearly every K-12 strategic plan in the country. But those truly transforming their delivery — and seeing the...

Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...

Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...

K12 Insight attended and presented at the 2023 Council of the Great City Schools Chief Information Officers Meeting. Thank you to Indianapolis Publ...

Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.

Customer service is no longer a “nice to have” — it's a necessity. Developing a culture of customer service in your school district will help you a...

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).