Communications: 137

school crisis
Blog 3 minutes | January 24, 2023

Navigating School Crises: 3 Best Practices to Implement

In 2023, get ahead of your district’s next crisis before it happens with these tips.

Blog 3 minutes | January 20, 2023

Corpus Christi ISD Empowers Frontline Staff Through Customer Service Training

Corpus Christi ISD builds trust and drives enrollment by training staff to deliver standout customer service districtwide.

Exploring Emotions with a Word Cloud
Blog 3 minutes | December 1, 2022

Exploring Emotions with a Word Cloud: A New Approach to Communication

Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...

Blog 3 minutes | November 30, 2022

2023 TSPRA Annual Conference

K12 Insight attended and presented at the 2023 Texas School Public Relations Association Annual Conference.

Blog 3 minutes | November 30, 2022

2023 ERDI Winter Institute

K12 Insight attended the 2023 Education Research and Development Institute winter conference.

Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

District team members collaborating
Blog 3 minutes | November 17, 2022

How to improve interactions with your families who are considering other options

With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

ai-powered chatbot
Blog 2 minutes | November 14, 2022

Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders

Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.

parents know best
Blog 3 minutes | November 4, 2022

Parents with the most questions are most likely considering switching schools, national report finds

K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.