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Communications: 130

Student talks to teacher in hallway
Blog 3 minutes | August 17, 2021

Investigate equity in your district by listening

In order to help people understand the equity of their districts and to make informed decisions about their investments, we are launching an invest...

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

key surveys
Blog 3 minutes | August 4, 2021

4 key surveys school leaders need to consider this school year

There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.

live agent
Blog 3 minutes | June 24, 2021

K12 Insight launches Spanish, live agent for Let's Talk Assistant

New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.

Close-up of two people's phones having conversations with Let's Talk Assistant chatbot
Blog 3 minutes | May 1, 2021

Missouri Department of Education launches Let's Talk Assistant

Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...

first-ever chatbot designed specifically
Blog 3 minutes | October 28, 2020

First chatbot designed for K-12 school districts now available

K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.

Mother In Bedroom Helping Son To Pack Bag Ready For School
Blog 2 minutes | November 12, 2019

Superior K-12 Customer Experience: Essential Elements

What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...

2019 siia codie award
Blog 3 minutes | June 12, 2019

K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators

The Let’s Talk community engagement platform is transforming the K-12 customer experience

better school transportation
Blog 2 minutes | October 23, 2018

Unlocking Better Transportation: Is Customer Service the Key?

As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...

customer service in schools
Blog 4 minutes | February 27, 2018

Why Every School District Needs a Customer Service Mindset

The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...